Order & Shipping

Shipping Confirmation & Tracking

Once your order has been shipped, we’ll send tracking updates via email so you can follow your package every step of the way.

Estimated Delivery Times (Business Days)

*Please note: At this time, we are unable to ship to Hawaii (HI), Alaska (AK), or PO Boxes.

Tracking & Order Updates

• Tracking numbers will be provided within 1–3 business days after dispatch.
• You’ll receive a shipping confirmation email with tracking information once your order is on the way.
• You can also check your order status anytime via our Track My Order page.
• Delivery times may vary based on product availability, customs processing, and local courier conditions.

Important Shipping Notes

• Please double-check your shipping details before placing an order.
• Calmiaro is not responsible for delays or losses caused by incorrect or incomplete addresses submitted at checkout.
• Once marked as delivered by your local postal service, Calmiaro is not liable for lost or stolen items. Please ensure your delivery location is secure.

Order Changes & Cancellations

If you need to update your address or cancel your order, please email us at support@calmiaro.com within 1 hour of placing the order, and include your order number.

After this window, we may have already begun processing and may be unable to make changes.

Customs, Duties & Taxes

• All applicable customs duties, import fees, and local taxes are the responsibility of the customer.
• These charges must be paid by you in order for your package to clear customs.
• If a package is refused and returned to us, we will issue a refund minus the original shipping cost once the item is received back at our facility.

Seasonal Delays

During peak seasons and holidays, shipping times may be extended due to high courier volume.
We appreciate your patience and understanding.