At Calmiaro, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our website at [www.calmiaro.com] or communicate with us in other ways. By using our services, you agree to the practices described in this policy.

1. Who We Are

Calmiaro is an independent lifestyle brand offering thoughtfully designed products. We are the data controller responsible for your personal information under this policy.

If you have any questions about how we handle your information, please contact us:

Email: [email protected]

2. What Information We Collect

We collect and process various types of personal data, depending on how you engage with us:

When you browse our website:

• Technical data such as your IP address, browser type, time zone settings, and device identifiers
• Browsing behavior and preferences via cookies and analytics tools

When you make a purchase:

• Your name, billing and delivery address, email, phone number, and order details
• Payment details (processed securely through third-party payment providers)

When you create an account or sign up for newsletters:

• Login credentials, contact preferences, and marketing opt-in status

When you contact us:

• Any information you voluntarily provide, including feedback or inquiry content

3. How We Use Your Information

We use your data to:

• Fulfill your orders and deliver products
• Communicate with you about your account, orders, or customer service queries
• Tailor your online experience through personalized content and recommendations
• Improve our website’s performance, security, and usability
• Conduct marketing campaigns if you’ve given consent
• Comply with legal obligations and prevent fraud

4. Legal Basis for Processing Your Data

We process your data under the following lawful grounds:

• Contractual necessity: for order fulfillment and account management
• Consent: for marketing communications and optional services
• Legal obligations: such as tax reporting and fraud prevention
• Legitimate interests: like improving our website or customer experience

5. Sharing Your Information

We never sell your personal data. However, we may share it with:

• Trusted service providers (e.g., payment processors, couriers, IT support)
• Marketing and analytics partners to enhance our service delivery
• Legal authorities or regulators where required by law

All third parties are obligated to safeguard your data and only use it for the agreed purposes.

6. Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality
• Remember your preferences
• Understand visitor behavior via analytics tools (e.g., Google Analytics)

You can adjust cookie preferences via your browser settings or our cookie banner.

For more information, see our full [Cookie Policy].

7. How We Protect Your Data

We implement appropriate technical and organizational measures to secure your personal data, including:

• Encrypted transactions via SSL
• Secure access controls to internal systems
• Regular data security audits and monitoring

8. Data Retention

We only retain your data as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data is securely deleted or anonymized.

9. Your Rights

Under data protection laws, you have rights including:

• Access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (for marketing or cookies)
• Object to processing or request data portability

To exercise these rights, please contact us at [email protected].

10. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect data from minors. If we learn that a child’s data has been collected, we will take steps to delete it.

11. International Transfers

Some of our service providers may operate outside your country of residence. When transferring data internationally, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses or equivalent mechanisms).

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Any significant changes will be posted here with a new effective date.

We encourage you to review this page regularly to stay informed.

13. Contact Us

If you have any concerns or questions regarding this policy, please reach out to:

Email: [email protected]